Contact us
A person reads every one of these.
Help with the app
Something is broken, your account is stuck, or a purchase did not land. Tell us what you were doing and what happened, and include the email address on your account. Refunds and cancellations start here too.
support@cosmixpairing.comSafety
Anything involving harm, harassment, or a user who may be under 18. Reports about a specific person are fastest through Report User in the app, which sends us the account. This inbox is watched for everything else.
safety@cosmixpairing.comYour data and your account
Privacy questions, data requests, and deleting your account. Deletion has its own page with the steps on it.
info@cosmixpairing.comEverything else
Terms, press, partnerships, or a question that does not fit anywhere above.
info@cosmixpairing.comAlready signed in? Open the Cosmix menu, then Help & Support, then Contact Cosmix. That opens a thread on your account, so our reply lands back in the app and you can carry the conversation on rather than starting again in a new email.